SMB differentiates itself from other billing companies by offering an extensive scope of services delivered to you in our unique and personalized manner. Many of our included services are exclusive to SMB and our customized service delivery system has been proven to be the preferred method among clients.
SERVICES
Revenue Cycle management team
Your ASC has its own team who are fully dedicated to servicing your account, and each member is well versed on every aspect of your revenue cycle.
Charge Posting
Fees for all coded services are entered and submitted within 24 hours of receipt of coding information.
Third Party Payer Collections
Your ASC-experienced team MCO collector provides timely follow-up on all submitted and disputed claims, as well as tracks the status of your appeals and requests for additional information.
Patient Billing Calls
Handled by a member of your team.
fee Schedule
Comparison of your fee schedule to CMS reimbursement allowances to determine if your fees are in alignment with other ASCs with similar specialty mix and geographic modification.
Claim submission
Thanks to our intensive manual and clearinghouse scrubbing of claims, clean claims are submitted without errors or necessity of resubmission.
Overpayments
Prompt identification of overpayments with initiation of refund process.
Delinquent Accounts
Delinquent patient account reports are submitted to center for approval before sending accounts to collection.
Coding
Your coding will be performed by an experienced certified coder.
PAYMENT Posting
Your charge posters’ vigilant scrutiny ensures that MCOs are meeting their contractual obligations and that payments are accurate and complete.
Patient Collections
After final determination of patient responsibility, patient statements are automatically printed and sent on a daily basis with follow-up as necessary.
Reporting
Monthly comprehensive analytical reporting that covers all aspects of cash flow management, provider utilization, charges, payments, accounts receivable, payer trends, etc.
transparency
Real-time access to your patient accounts and revenue cycle management reports, eliminating outdated/sporadic reporting.