The Serbin Difference

From a name you know and trust comes an innovative approach to ASC revenue cycle management (RCM). The principal difference between Serbin Medical Billing (SMB) and other RCM companies is our personalized approach. SMB was the first to introduce the concierge concept of personalized quality service. For clients wanting more than the assembly-line services offered by most billing companies, SMB is the clear choice.

The following are just some of the reasons why Serbin has been a leader in ASC Revenue Cycle Management for over 30 years.

Experience

The Serbin name is known for decades-long experience in ASC development, management, and billing, which provides multiple perspectives and a deep understanding of revenue cycle management. This unique insight makes SMB well-suited to service hospital joint-venture projects and large multispecialty, orthopedic and spine centers.

Clinical and practical
Managed care contracting
Risk management
Compliance
Regulatory
Business office development and management
Education

Personalized Team Approach

Your ASC has its own personal team of experienced reimbursement professionals who are dedicated to prompt, accurate, and compliant coding, billing, and collections.

Outstanding Customer Service

Your personal RCM team is always available to help, as is SMB’s management staff. This unique, personalized team approach and prompt response to your inquiries provides your ASC with unsurpassed customer service.

American-Owned and Operated

All our personnel are employed by SMB and are based in the United States. Currently most other RCM companies’ services are performed in other countries and only supervised by a token number of American-based team leads. With SMB, none of your services are outsourced to other providers or countries.

All-Encompassing RCM Services

SMB provides your ASC with timely and accurate coding (by certified coders), charge posting, clean claim submission, payment posting, third-party payer collections, patient collections, patient account calls, overpayment/refund process, appeals, comprehensive reporting, and regular financial and performance auditing.

Value-Added Services

In addition, SMB provides an abundance of value-added services at no additional cost, many of which are exclusive to our company.

Fee Schedule – assistance in development and maintenance
Managed Care Assistance – guidance on appropriate rates and terms for your area and specialties
Policy And Procedure Manuals – provision of detailed business office policies, procedures, and forms
Workflow – recommend products and policies that help in streamlining workflow
Clearinghouse - recommend the appropriate clearinghouse company, provide set-up.
Business Office Staff – assist in hiring business office staff, provide detailed job descriptions, and aid in training
Billing System Software – recommend software platform, assist in software setup, loading of contracts and fee schedule and updating necessary data tables
Education – identify business office tasks affecting RCM, provide educational resources

Serbin Medical Billing is the choice for clients wanting personalized, experienced, and compliant ASC revenue cycle management services. Our company provides exceptional RCM services and unmatched, free value-added services – all performed in the United States.

Experience “The Serbin Difference” today. Call (239) 208-4908, fill out the form on this page, or submit our contact form.