Sample ASC Revenue Cycle Management Policies & Procedures

This series will provide sample policies and procedures covering different ASC revenue cycle management (business office) tasks. These tasks mirror the responsibilities listed in our sample ASC business office job descriptions series.

To download a sample policy and procedure form, click on the name of the position. To learn when new forms are published, follow Serbin Medical Billing on LinkedIn.

Note: These policies and procedures are offered as examples and may need to be modified to be useful for your organization.

• Administrator Audits Guidelines

• Billing/Charge Posting of Facility Fees for Patients Guidelines

• Billing/Charge Posting of Facility Fees for Third-Party Payers Guidelines

• Business Office Performance Goals

• Coding Guidelines

• Collection Guidelines

• Credit Balances / Refunds Guidelines

• Depositing Payments Received Guidelines

• Insurance Verification/Pre-Authorization Guidelines

• Month-End Business Office Reconciliation and Reporting Guidelines

• Patient Financial Counseling Guidelines

• Payment Posting Guidelines

• Scheduling Guidelines